PO

Member of Technical Staff - Forward Deployed

Pointer

San Francisco
$150K-$250K + 0.8-1% equity
N
Node.js
R
React
T
TypeScript
P
PostgreSQL
P
Python
ML pipelines

Pointer is building the interface between humans and software. Our product lives inside other apps — integrating in minutes, crawling the UI, and reading docs to understand how the product works. Once embedded, it guides users, answers questions, and helps them get things done in real time. The vision is simple: software that understands what you’re trying to do, and just does it.

We’ve raised $5.6m+ from Amplify Partners and an amazing group of angels from Anthropic, OpenAI, and more. Now we’re looking for a small group of gritty, fast-learning engineers to help invent this new layer of the stack.

About Pointer

Pointer is building the interface between humans and software. Our product lives inside other apps — integrating in minutes, crawling the UI, and reading docs to understand how the product works. Once embedded, it guides users, answers questions, and helps them get things done in real time. The vision is simple: software that understands what you’re trying to do, and just does it.

We’ve recently raised our seed round from incredible investors (to be announced). Now we’re looking for a small group of gritty, fast-learning engineers to help invent this new layer of the stack.

About the role

You’ll own how Pointer lands — making sure our most ambitious customers succeed, move fast, and get strong ROI.

This is a role for someone who loves doing it all. One day you’re optimizing Pointer to run seamlessly on a company’s frontend, the next you’re shipping a custom integration, and the next you’re whiteboarding with their product team. You are equal parts engineer, product thinker, and business partner.

Why this is exciting

Pointer is inventing a new layer of the software stack, and our forward-deployed engineers are the ones putting it to the test in the wild. You’ll be:

  • Working directly with customers to maximize Pointer in production
  • Understanding their activation, adoption, and churn challenges — then building solutions that move the needle
  • Turning messy customer data and complex UI flows into clear insights for the core product team
  • Owning the feedback loop: what you ship one week will directly shape what we build next week
  • Acting as the face of Pointer: demoing new features, explaining tradeoffs, and making customers feel like they have a world-class partner

What you’ll work on

  • Partnering with customers to integrate Pointer, configure guidance, and measure outcomes
  • Building custom features or connectors that unblock customer adoption and teach us what to build next
  • Debugging complex environments (browser quirks, API integrations, model behaviors) to keep deployments running smoothly
  • Representing Pointer externally: demoing features, writing technical posts, and being a trusted partner to our customers

You’ll be a good fit if

  • You’re a strong generalist engineer: comfortable across backend (Node, Postgres), frontend (React/TypeScript), and ML (basic model finetuning/inference pipelines)
  • You have excellent communication skills and can translate between technical and non-technical stakeholders
  • You think in terms of business outcomes
  • You’re comfortable jumping into ambiguous problems and finding creative solutions fast
  • Bonus: experience in solutions engineering, growth engineering, or as a technical founder